Organizational Development Associate – Kitchener

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Job Overview

Reporting to the Director of Human Resources, the Organizational Development Associate acts as a strategic business partner and advisor in the areas of employee and organizational developmentwhile supporting programs and structures that empower and inspire people.   The incumbent supports an inclusive culture that celebrates diversity while developing leadership strategies, learning plans, organizational structures and processes to advance thegoals of our Strategic Plan, People Plan and the City of Kitchener’s reputation as a leading employer.

The OD Associate engages various system partners in supporting positive leadership and change by assessing organizational effectiveness needs; developing and deploying employee and organizationaldevelopment programs and services, enhancing our capacity to attract, develop, engage and retain top talent; collaborating with the Learning and Development Specialist to align and strengthen talent at all levels and assisting with facilitating transformationto deliver on the City of Kitchener’s vision and strategic goals.

Using a consultative client service model to provide expertise and guidance to leaders and teams across the system, the OD Associate works collaboratively with others to support the City’sstrategic priorities and goals while enhancing organizational effectiveness in the following areas;

  • Organizational Assessment, Design & Development
  • Employee Development and Career Planning
  • Workforce Planning and Recruitment
  • Succession Planning, Mentoring/Coaching, and Competency Management programs
  • Leadership and Team Effectiveness, including Management Skills Development
  • Performance Management
  • Employee Engagement, including employee onboarding, corporate recognition programs, and engagement surveys

Specific responsibilities

  • As a strategic partner, the Organizational Development Associate provides OD consulting, technical advice, and other OD resources to support leaders on a broad range of departmental andorganizational challenges and opportunities.
  • Leads the development and implementation and evaluation of an employee learning and development strategy that aligns with organizational needs.
  • Establishes talent development and career planning models and programs that develop needed skills across the City of Kitchener operations.
  • Conducts needs assessments and supports the development of strategies to improve organizational and team performance including the provision of advice on team design.
  • Facilitates proactive development of organizational capabilities in anticipation of divisional or organizational changes.   Supports management by facilitating design and implementationplans for reengineering and/or reorganization efforts.
  • Provides meaningful metrics; analyzes, interprets data and develops reports that will enable departments and the organization to make evidence-based decisions that support key prioritiesand longer term needs.
  • In partnership with others, coordinates the ongoing development of effective succession planning including the development of talent management initiatives that facilitate talent identification,knowledge continuity and succession planning strategies to ensure a robust talent pipeline. This includes developing or supporting talent review and succession planning processes; identifying developmental needs, maintaining talent information, and developingvalue added metrics and reports.
  • Oversees development and implementation of programs and resources that build leadership and management capabilities across all levels.
  • Designs, delivers and coordinates training programs/courses to support the talent management priorities, goals and actions.
  • Supports the ongoing review and development of effective employee engagement strategies and recognition programs.   Conducts regular reviews of the onboarding and corporate orientation programsto ensure that best practices are employed while providing a positive new employee experience with successful integration into the department/organization.
  • Leads market research and benchmarking activities to identify emerging trends and understand talent management best practices.
  • Leads change management initiatives or provides guidance for change management efforts
  • Develops and maintains professional networks/partnerships to ensure we are using best and next practices relating to organizational effectiveness.
  • Other related human resources projects and initiatives as assigned.


  • Hons. Bachelor’s degree in Human Resources, Organizational Development or Business, or other related field; Certified Human Resources Leader (CHRL) designation an asset.
  • Certification in Organizational Development is preferred.   Additional certification in adult learning, advanced facilitation, change management, organizational effectiveness or projectmanagement would be assets.
  • A minimum of 4 years progressive experience in Organizational Development work with a focus on leading and/or supporting the design, development and implementation of organization-wide talentmanagement, OD and leadership development initiatives. Experience with organizational change leadership illustrating the ability to foster collaboration and motivate stakeholders through innovative change;
  • Demonstrated talent for building relationships, fostering collaboration, leading transformational change and exploring innovative approaches to building human resource structures and practices;
  • Highly effective written and verbal communications skills with experience conducting presentations for all levels of the organization.
  • Demonstrated coaching, group facilitation, training delivery, and presentation skills
  • Proven project management skills and working knowledge of change management principles
  • Excellent relationship, team building, interpersonal and problem-solving skills; and
  • Knowledge of current HR and OD trends, regulations, processes;
  • Research, analytical and problem-solving skills (including statistical analysis and interpretation);
  • Strong business acumen with an ability to mobilize and engage others; ability to work strategically and collaboratively across departments;
  • Strong commitment to customer service orientation.

All interested applicants are encouraged to apply. In the event there is no successful applicant with the stated level of education and experience, other applicants will be considered ifa combination of their education and experience meets the following pre-determined equivalency:

3-Year Degree/Diploma with minimum 7 years’ related and relevant experience or an undergraduate degree and a Master’s degree with minimum 2 years’ of related and relevant experience

Application Deadline: January 12, 2020

To apply: To explore this opportunity please visit our website at www.kitchener.ca.

Please note that as per Human Resources Policy #II-110, Employment of Relatives of Staff Members and Elected Officials:

“The immediate relatives of staff of the Human Resources Division, all Directors, Deputy Chief Administrative Officer, or the Chief Administrative Officer and Elected Officials shall notbe employed by the City in any capacity.

The immediate relatives of all other Management personnel shall not be employed where such employment would be:

 1. within the same Department in the case of permanent full-time, temporary full-time and part-time classifications.

 2. within the same Division in the case of students.”

Candidates are asked to provide a cover letter with the application.

Candidates may be required to complete testing as part of the recruitment process, as it related to the requirements of this position.

We are committed to diversity and inclusion, and thank all applicants in advance. Accommodations are available during all stages of the recruitment process in accordance with the Human RightsCode.

We thank all applicants for their interest, however only candidates selected for further consideration will be contacted.

Job Detail
  • Offered SalaryN/A
  • Career LevelOthers
  • ExperienceLess than 2 years
  • SECTORMunicipal Government
  • QualificationBachelor Degree
  • Application Closing Time12.01.2020 12:57
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