General Manager, Community Development

This job has been Expired
Job Overview

The Position
Reporting to the Chief Administrative Officer, the General Manager of Community Development will be responsible for managing a large and diverse department that provides a full range of services to municipal residents and visitors to our community.  The General Manager provides strategic leadership to Building Development Services, Community Attraction and Promotion, Economic Development and Planning Services.

This position participates on the Executive Management Team and is an advisor to the Chief Administrative Officer (CAO) and Council, recommending policies, plans, and programs that will benefit Chatham-Kent by being strategic, innovative, practical and fiscally sound. Leading a talented team of staff, this position guides and inspires a dedicated workforce in their efficient delivery of these municipal services and helps shape a workplace culture founded on trust and transparency. The General Manager is a visible partner in the community and workplace and a champion of community engagement, development and sustainability.

This position is located at 315 King Street West, Civic Centre, Chatham, Ontario. The General Manager reports to the Chief Administrative Officer. The following positions report to the General Manager: Executive Assistant; Director, Building Development Services; Director, Community Attraction & Promotion; Director, Economic Development; and, Director, Planning Services.

About Community Development
The department of Community Development includes Building Development Services, Community Attraction and Promotion, Economic Development and Planning Services. The focus of the department is building the future prosperity of the Municipality, including the Council approved Growth Plan.

The Community of Chatham-Kent
When the sun rises on the southeast shore of Chatham-Kent, it’s rising on a rich, colourful landscape. It is rising on a community full of families, recreation, business, agriculture, and opportunity. Stretch out in our wide open spaces, and cruise over our breathtaking expanses of fresh water. Enjoy all four seasons but extended warm months and a mild climate. Chatham-Kent is a safe community which offers a high-quality of life at a low cost of living. For example, in 2019, an average home sold for $819,319 in Toronto, $409,858 in London and only $251,460 here in Chatham-Kent. Live the dream without breaking the bank.

Core Values for the Municipality of Chatham-Kent

  • We respect one and all by showing consideration for one another’s opinions, values, and beliefs
  • We will be fair, impartial, and just in everything we do


  • We believe in, have confidence in, and rely on one another
  • We will be truthful, courageous, trustworthy, and accountable for our actions
  • We will be straightforward and ethical
  • We will do the right thing


  • What everybody does matters
  • We will work willingly together to achieve the common goal to serve our customers


  • We will listen, speak up and be heard
  • Everyone knows what they need to know to do a good job


  • We believe in a safe workplace for all

Overall Responsibilities
Evaluate, monitor and assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and resolve the problem, or make recommendations to the Executive Management Team, CAO and/or Council that are aligned with the vision and values of the organization.

Consult with and maintain strong relationships with members of the public, senior staff at all levels of government, external organizations, members of Council and other departments to help achieve the goals of the department and organization.

Build, promote and manage strong, high-performing cross-functional teams responsible for the implementing strategic plans for the community.

Develop and implement programs and policies that are aligned with the Council’s priorities and corporate strategic direction. Identify and implement processes which encourage and facilitate growth and development within the community.

Prepare and direct the preparation of reports for Council, Committees of Council and Senior Administration.

Oversee an annual operating budget of approximately $3,000,000.

Perform “Acting CAO” duties as required.

Education & Training
University degree in a related program, professional designation and more than 10 years of related experience; or an equivalent combination of education and related experience.

Preference will be given to candidates with Urban and/or Regional Planning, Economics, Business Administration, or other related degree. Additional education in one of the following disciplines would be a definite asset:  Building Development, Community Attraction and Promotion, Economic Development and/or Planning.

Required Knowledge, Abilities and Skills
A minimum of 10 years proven experience in municipal administration; minimum of 5 years’ experience in a senior municipal management/leadership position. Preference will be given to candidates with experience as a General Manager or related position; proven experience in municipal administration.

Previous experience overseeing or working with the following areas a preference: Building Development Services, Community Attraction and Promotion, Economic Development or Planning Services. Possess a solid understanding of municipal by-laws.

Ability to interact both orally and in written form with the stakeholders, including enforcement agencies, other government ministries and departments and the general public.

Health & Safety Competency training is required within 6 months of hire date and will be maintained through refresher training once every 4 years.

Members of Management who contract for the work of a Contractor or Independent.

CBCO (Certified Building Code Official), Economic Development and OPPI (Ontario Professional Planners Institute) designations would be considered assets.

Executive Management Qualifications
Experience with significant scope, complexity, and diversity of operations in a public or private sector environment. Knowledge of current challenges and opportunities relating to the mission of the organization. Leadership experience in municipal or broader public, private or voluntary sector environments.

Knowledge of current issues facing local government in Ontario, and particularly as they relate to the portfolio. Superior skills and experience in innovative general management and administration related to government/non-profit/volunteer organizations. Demonstrated competency in mass communication. Strong negotiation skills (related to service and labour contracts as applicable).

Demonstrated competency in decisive judgment; strong and effective analytical and problem solving abilities; ability to react quickly and decisively in emergencies; strategic and critical thinker.

Demonstrated excellence in interpersonal, organizational and time management skills; adept at building consensus, capitalizing on opportunities, finding efficiencies and managing change. Ability to be flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.

Solid business and financial acumen. Knowledge of effective policy development practices and effective project management practices. Experience administering very large budgets.

Demonstrated ethical behaviour and business practices; commitment to learning and overall professional development.

Knowledge of human resources management, project management, and policy development. Knowledge of effective financial management practices. Strong performance management skills.

Confident and proactive leadership capabilities, adept at building and leading a strong, high performance, diverse group of professionals. Reputation for inspiring, empowering and developing staff; reputation for creating effective labour relations environment.

Strong written and oral communication skills; competency in interpersonal communication; skill in report writing; strong computer skills including Microsoft Word, Excel, PowerPoint, email and internet (or similar software programs). Politically astute.

Hours of Work
This position works weekday hours, with occasional evening and weekend hours, and on call after hours and on weekends.

Driver’s License Requirements
Because this position may be required to travel, a valid Province of Ontario driver’s license with a reliable motor vehicle is necessary.

This permanent full-time position has an annual wage range of $140,517 to $172,414, plus participation in the OMERS pension plan (mandatory), vacation entitlement and a comprehensive benefit package that includes life insurance, accidental death and dismemberment, short and long term disability, extended health and dental benefits following the successful completion of a 3 month waiting period.

For More Information
For more information, you may contact Cathy Hoffman, General Manager, Corporate Services and Chief Human Resource Officer, at (519) 360-1998 or by email at cathyh@chatham-kent.ca.

To apply
Resumes should be results-oriented, concentrating on achievements rather than simply on responsibilities. Covering letters should recount candidates’ related experience and their interest in the General Manager, Community Development position. Your cover letter and resume should address:

  • University degree in Urban and/or Regional Planning, Economics, Business Administration, or other related education and professional designation
  • Experience overseeing or working with the following areas: Building Development Services, Community Attraction and Promotion, Economic Development or Planning Services
  • Experience in municipal administration
  • Experience in a senior municipal management/leadership position

Applications must be received no later than 4:30 p.m., Friday, October 9, 2020 (Ontario daylight savings time), and should be addressed to:

Municipality of Chatham-Kent
Attn. Cathy J. E. Hoffman, MPA, CHRL
General Manager/Chief Human Resource Officer
Corporate Services
315 King Street West
P.O. Box 640
Chatham ON  N7M 5K8

Fax:  519.436.3237
Email address: Ckresume@chatham-kent.ca

The Municipality of Chatham-Kent is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees in a workplace that is inclusive, supportive, and reflective of the diverse community we serve.

Should you require accommodations during the recruitment process, please contact Human Resources & Organizational Development (HROD) at 519-360-1998. Applicant information is collected under the authority of the Municipal Freedom of Information and Privacy legislation and will be used strictly for the purpose of candidate selection. We thank all candidates in advance; however, only those candidates selected for an interview will be contacted.

Job Detail
  • Offered Salary$100,000+
  • Career LevelExecutive
  • Experience10 Years +
  • SECTORMunicipal Government
  • QualificationBachelor Degree
  • Application Closing Time09.10.2020 16:30
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